Questions people ask.
The short answers. For anything specific to your shoot or event, email is faster than scrolling.
- 01
How do I book the space?
Easiest way: head to the Booking page, pick your dates on the calendar, add anything you need, send the request. We confirm within a few hours, same day if it's this week. If you'd rather just write, an email with your dates and what you're running works too.
- 02
What's included with a full-day booking?
The room, basic lighting + backdrops, the espresso machine, and us being reachable if you need something. Larger gear (cine lights, mic kits, slider) is listed on the Equipment page with day rates, props are separate. Tap the gear or props you want on those pages, they ride along with your booking request.
- 03
Can I use my own equipment?
Yes, always. The rates on Equipment and Props are for what we have here, bring whatever else you need. Ceiling height is 3.4 m, the doors are wide, the loading zone is street-level.
- 04
Can I visit the space before booking?
Yes. Walk-throughs are free, usually 20 minutes. Drop us a line and we'll pick a time, we're on site most days.
- 05
What about catering and drinks for events?
There's a small kitchen, a bar setup, and a short list of caterers we like working with. Tell us what you're planning, we'll send options.
- 06
Is the space accessible?
We're on the 3rd floor of an inner courtyard building, no elevator. The team helps with loading gear up and down, just tell us what you're bringing. The bathroom is not yet wheelchair-accessible, this is on the list. Ask us and we'll be honest about the details.
- 07
What's the cancellation policy?
Free up to 72h before your date. Inside 72h: half refund up to 24h before. Same-day cancellations: no refund, because at that point we can't re-book the slot. We're flexible for genuine emergencies.
- 08
Are there any extra fees on top of the day rate?
A €50 cleaning fee gets added to the final invoice. That covers the proper clean after your booking so the next one starts ready. Everything else (gear, props) is per the rates on those pages, no surprise add-ons.
- 09
Do you offer multi-day rates?
Yes. For multi-day bookings we'll quote a better number than the day rate. Email us with what you have in mind.
Ask us something specific.
Most bookings get sorted in two or three short messages. No form to fill out.